FAQs

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I have accidentally scratched off the code on my iTunes giftcard, what do I do?

You will need to visit apple.com/support/itunes/contact.html and email the support team with a description of what has happened and the serial number (found on the bottom left hand corner of the card).

I just bought a mobile top up voucher and I can’t load it to my phone. What do I do?

Please contact the service provider – the number can be found on your epay voucher.

I am having trouble with redeeming my gift card, what do I do?

Please contact the product provider directly for further instruction. The details can be found on either the gift card or voucher you have purchased.

What kind of products can I buy through epay retailers?

epay offers the most popular products in the Australian market – click here to view our full range of products.

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